FAQ
Frequently Asked Questions — Fleet Repair & Management Services
What types of services does Metro HCM Fleet Service offer?
We offer comprehensive fleet support including fleet management service, automotive and diesel repair, crane and hydraulic repair, diagnostics, and inspections.
Where are you located, and what area do you serve?
We are located at 6823 US‑277, Abilene, TX 79606. We serve vehicles and equipment in Abilene, Tye, Sweetwater, and the surrounding West Texas region.
What kinds of fleets do you support?
We support a variety of equipment and commercial vehicles, including delivery trucks, diesel rigs, school buses, excavators and backhoes, crane and hydraulic systems, and more. Our fleet management service is flexible and scaled to your needs.
What is included in your fleet management service?
Our fleet management includes on-site and mobile services, preventive maintenance, proactive repairs, and comprehensive checklist oversight to keep your operation running smoothly.
Do I need to sign a long-term contract?
No. We offer flexible month-to-month service plans, so you are never locked into a lengthy contract.
How does fleet management benefit my business?
By proactively managing maintenance and repairs across your fleet, you improve uptime, reduce unexpected breakdowns, extend vehicle and equipment life, and control costs.
Can you repair both automotive and heavy-duty diesel vehicles?
Yes. Our technicians are equipped to handle both standard automotive and heavy-duty diesel repair work, servicing engines, transmissions, chassis, and more.
Do you work on crane and hydraulic systems?
Absolutely. We provide crane and hydraulic repair services, essential for fleets with lifting gear, mobile equipment, and heavy-duty operations.
What about inspections and used-vehicle checks?
Yes. We offer DOT inspections, used vehicle inspections, and comprehensive diagnostic services to ensure safety and regulatory compliance.
Do you provide diagnostic services for fleet vehicles?
Yes. We deliver full diagnostic work, including engine codes, electronic systems, hydraulic systems, and mobile diagnostics, to quickly identify root causes and reduce downtime.
Can your team provide mobile repairs on-site?
Yes. We offer mobile fleet repair services, either at your location or at our facility, to minimize downtime and keep your fleet moving.
How do I schedule service for my fleet?
Call us at (325) 668‑8583 or use our website contact form. We will coordinate times that fit your operations and mobilize our team accordingly.
Will servicing my fleet require lengthy downtime?
While complexity varies, we pride ourselves on quick turnaround and minimizing downtime. Most preventive maintenance and diagnostics can be scheduled to avoid major disruption.
Are your technicians licensed and insured?
Yes. Our facility is fully equipped for commercial fleet service, and we handle work safely with professional standards that position us as a reliable partner for fleets of all types.
What sets you apart from other fleet repair shops?
- We operate like a family-owned business with a personal touch and fast response times.
- We offer full-scale mobile and on-site repair solutions for fleets, whether on property or in the field.
- Our facility is secure, with gated and surveilled storage, to protect your equipment overnight or during repair.
- We provide tailored service that aligns with your operational demands.
Need more specific answers? Contact our team at (325) 668‑8583 for a personalized consultation, and let us help you keep your fleet in top condition.
